Saturday 6th December 2014: 3.02pm. A funny thing, reliability. After my first full month of Magnet Business Broadband, my xDSL reliability has shot up to 99.51% up from about 83% on the residential service. Guess at which point the Business Broadband SLA pays out compensation? Yep, < 99.5%. Don't get me wrong, I'm glad to have a working internet, but it's still annoying when it drops out on me, though in fairness I can now safely ring somebody with a good expectation the call won't get cut off.